Introducing One Time Password (OTP) for withdrawals

We are pleased to introduce a new feature in the coming days aimed at enhancing the security of your withdrawals: One Time Passwords (OTPs). This feature will safeguard your funds when transferring from your user account to your personal bank account.

Here’s what you need to know:

    • Enhanced security: OTPs add an extra layer of protection to your withdrawal process, ensuring your funds are safe and secure.
    • Simple verification: When initiating a withdrawal, you’ll receive a unique OTP to your registered email. Then, insert the received code into Swaper web or mobile app to confirm your withdrawal.
    • 20-Minute validity: OTPs are valid for 20 minutes, giving you ample time to complete your transaction.
    • Easy resend: If you didn’t receive the OTP, you can request a new one with a simple click.
    • Support assistance: Need help? Our support team is here for you if you encounter any issues with receiving or entering your OTP.
    • Cancellation policy: If you don’t enter the OTP within 20 minutes, the withdrawal process will be automatically canceled, ensuring your security.

We’re committed to providing a seamless and secure experience for our users, and OTPs for withdrawals are just one more way we’re achieving that goal.

Stay tuned for more updates as we continue to prioritize your security and peace of mind.